LF Markey offers Express FREE shipping worldwide.
Free Shipping applies to all orders above £75 in the UK, £100 in Europe and £200 for all other countries.
Delivery Rates & Times
All orders will ship out next day, excepting weekends, so please add one day onto the delivery schedule below.
UK - Shipping via DPD - Next working day. Please provide your mobile number at checkout and DPD will send a text to advise the exact hour of delivery. Orders will ship out following working day so please allow 2 days for delivery.
USA - orders under £200 = £20 via USPS tracked 3-5 working days
USA - delivery via UPS - 2-3 working days, fully trackable and a signature obtained on delivery.
EUROPE (ex Russia) – shipping via DPD International - 2-5 working days. Fully trackable and signature on delivery
RUSSIA - delivery via Royal Mail - 7-14 working days
SOUTH KOREA - delivery via Impact Express- 3-6 working days, fully trackable and signature on delivery.
REST OF THE WORLD – carrier will vary, please email firstname.lastname@example.org if you would like to find out who will be delivering your order.
How do I track my parcel?
Please email email@example.com if you would like the tracking number to trace your parcel or you would like us to trace it for you. Unfortunately this cannot be added automatically onto your confirmation email just yet.
Will I be charged tax or duty?
As the recipient you are responsible for all import duties, tax and administration charges that maybe applied by your local customs. These charges vary dependent on the country and if you are unsure we would recommend you contact your local customs office for more information.
Can I change my delivery address?
Not a problem if you contact us before the item is shipped. Once the item is shipped it is difficult for us to re-arrange delivery but in either instance please contact us and we will see what we can do.
How do I know if my order has been shipped?
You will receive a dispatch confirmation via email to confirm your goods have been shipped.
Can I have my order delivered to another address than my billing address?
Yes, you can select a separate delivery address from your billing address in the checkout.
What happens if I am not there to sign for my order?
If in the UK DPD will send you a text prior to delivery to confirm the hour of delivery. At this point you will have the option to change the time.
If you are out and no one is available to sign for your order then the courier will leave a card.
Can I pick up my order or drop back my exchange / refund to your studio?
Please email firstname.lastname@example.org to arrange this.