DELIVERY INFORMATION

LF Markey offers Express FREE shipping worldwide.

Free Shipping applies to all orders above £75 in the UK, £100 in Europe and £200 for all other countries.

DELIVERY RATES AND TIMES

All orders will ship out next day, excepting weekends, so please add one day onto the delivery schedule below.

UK - Shipping via DPD - Next working day for orders placed before 12pm. In some cases of a brand new style in our site, please allow an extra working day for processing. Please provide your mobile number at checkout and DPD will send a text to advise the exact hour of delivery. 

EUROPE (ex Russia) – shipping via DPD International - 2-5 working days. Fully trackable and signature on delivery. For orders under £100 shipping is £13.

REST OF THE WORLD – Shipping via DHL, shipping times vary. For orders under £200 shipping is £20.

DELIVERY FAQS

How do I track my parcel?
Please use the tracking number from your confirmation email to track the delivery

Will I be charged tax or duty?
As the recipient you are responsible for all import duties, tax and administration charges that maybe applied by your local customs. These charges vary dependent on the country and if you are unsure we would recommend you contact your local customs office for more information.

Can I change my delivery address?
Not a problem if you contact us before the item is shipped. Once the item is shipped it is difficult for us to re-arrange delivery but in either instance please contact us and we will see what we can do.

How do I know if my order has been shipped?
You will receive a dispatch confirmation via email to confirm your goods have been shipped.

Can I have my order delivered to another address than my billing address?
Yes, you can select a separate delivery address from your billing address in the checkout.

What happens if I am not there to sign for my order?
If in the UK DPD will send you a text prior to delivery to confirm the hour of delivery. At this point you will have the option to change the time.

If you are out and no one is available to sign for your order then the courier will leave a card.

Can I pick up my order or drop back my exchange / refund to your studio?
Our stock is now held at an offsite warehouse so at the moment this is not possible.

FOR INFORMATION ON RETURNS
PLEASE CLICK HERE